Plextor Premium Drive Locks Computer - Fixed by upgrading drive firmware

[Jacqui]

I was running Hoster V3.303 and I never had any trouble with the program or hardware. Then I upgraded to V3.310 and I am still running the same computer and hardware.

Now when I am running Hoster V-3.310 and I want to Import CD Tracks I enter brand and disk info then click on Check FreeDB button at this point the Computer locks up.

I reinstalled Hoster V-3.303 and this version is working great.

Can you help me, I want to keep running the latest version.

I am running
Microsoft Windows 2000 Professional
1 GB Ram
Hard Drive C - WDC WD1200JB-00CRA1
Hard Drive D - WDC WD1200JB-00CRA1
DVD - HL-DT-ST DVDRAM GSA-4160B
CD-Rom - PLEXTOR CD-R PREMIUM

Thank You
Jacqui Kendall

[Jacqui]

The problem I WAS HAVING is every time I tried to import a disk with my
PLEXTOR CD-R PREMIUM the computer would freeze and I had to reboot.

I removed the Plextor and installed another drive "DVDrom DVD - HL-DT-ST DVDRAM GSA-4160B"

When I did this Hoster 3.310 worked great.

Next I went to Plexter’s web site http://www.plextor.com and downloaded
An update of FIRMWARE for my Plextor cd-rom.

Now Hoster 3.310 works great on my computer with the plextor installed.

Jacqui

[Beavis]

nice trouble shooting !

[MTUSUPPORT]

This was also listed in the Knowledge Base at: http://mtu.com/kb/index.php?action=kb&article=67