No Audio

nightwolfone · #1 April 25th, 2006, 04:13 AM

When I import a new cdg to a kma when I play a song there is no sound. The words are there but no sound at all. I have XP media I have a Plextor px-w1210a 12/10/32a it works in windows media player and Microstudio demo. I dont know what to do to fix this. I have more kma files and they work fine and when I try to use it just as a cdg temp download as soon as I hit play it deletes it. What am I doing wrong? I tryed to down load the new firmware for plextor. I have the new 3.303. What can I do to fix this or do I need a new player?

Beavis · #2 April 25th, 2006, 08:17 AM

did you make sure your wave volume is turned up ?

nightwolfone · #3 April 25th, 2006, 05:40 PM

Yes t workes with windows media you can hear it just not in hoster.

mikedomi · #4 April 25th, 2006, 06:35 PM

look to see if you have the software decoding check if you do uncheck it
and try importing a disc and see if it works then

nightwolfone · #5 April 25th, 2006, 11:34 PM

No it is not checked and has not been checked

bryant · #6 April 26th, 2006, 10:56 AM

Then try it checked (if it is not a plextor).

bryant · #7 April 26th, 2006, 10:57 AM

There are a few rare Plextor's that require the check I believe.

**MTUSUPPORT** · #8 April 26th, 2006, 10:58 AM

I am not sure about this drive, but I would say to try Upgrading the firmware for it, from http://www.plextor.com/english/suppo...firm_1210.html

What version of the software are you using? Also, the Microstudio demo does not use the new MMC software, which this drive may not support to read the Karaoke.

It is possible that this drive may be to old to work with our newer technology.

Beavis · #9 April 26th, 2006, 11:02 AM

i have a plextor 12/4/32 and have never had a problem.

**MTUSUPPORT** · #10 April 27th, 2006, 12:31 PM

Beavis,
Thanks for the Input. Its been a while since I have seen or used one of these drives.

What version does it show after your drive, as the Firmware? Should be like 1.0x the very latest version was 1.10 for that drive.

Just trying to think of things for him to try.

mikedomi · #11 April 27th, 2006, 12:56 PM

bryan 12/4/32 or 12/4/32s

i have the s and no problem here let me know if you need
that driver

1.05 was the last driver/firmware for this drive date 2002

**MTUSUPPORT** · #12 April 27th, 2006, 05:01 PM

He has the IDE Model: Plextor px-w1210a 12/10/32a

The last version of the firmware showing on their website is 1.10.

nightwolfone · #13 April 30th, 2006, 06:51 AM

I tried the new firmware. And it stell dont work. I dont know if it matters but I have laptop with the plextor as a external but it worked when I used the 3.120 demo. But when I bought the new one and downloaded it I am unable to get it to work right the words show up but no sound. thinks for all of your help to try to find out what i wrong

**MTUSUPPORT** · #14 May 3rd, 2006, 01:35 PM

The 3.120 Version did not use the new MMC code, that allows for other drives to work. This also may only work on newer types of drives that support mmc2 and mmc3.

Have you tried doing the Firmware upgrade, just to get the latest version?

nightwolfone · #15 May 3rd, 2006, 11:58 PM

Yes I wont to the site you said eo and used that link. And did whet it said. So dose that mean I will have to get a new one

Beavis · #16 May 4th, 2006, 11:02 AM

Quote:

Originally Posted by MTUSUPPORT

Beavis,
Thanks for the Input. Its been a while since I have seen or used one of these drives.

What version does it show after your drive, as the Firmware? Should be like 1.0x the very latest version was 1.10 for that drive.

Just trying to think of things for him to try.

sorry for the delay bryan.

i just updated to 1.07

nightwolfone · #17 May 10th, 2006, 11:42 PM

I got it fixed I had to redo my computer. When I did it fixed it. thanks for all your help.

**admin** · #18 May 11th, 2006, 06:45 AM

We really appreciate your posting back and letting us all know what the cause was!

This will help the next person with this same problem.

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