Can't prepare songbook!

[ltproductions]

Every time I try to prepare my song book, when I get to the screen that asks if I want to print the entire song book or only the new releases, I click on 'Next' and I get the following error message:

"16 bit Windows Subsystem"

"C:/WINDOWS/SYSTEM32/AUTOEXEC.NT. The system file is not suitable for running MS-DOS or Microsoft Windows applications. Choose 'Close' to terminate the application."

It then gives me an option to 'Close' or 'Ignore' both with the same result, which is the termination of songbook creation process. This has also happened with the two previous versions of Hoster. Any ideas on what's going on, or am I doing something wrong?

Larry T.

[MTUSUPPORT]

Ltproductions,
Try Printing the Full Release Songbook first. Then click Yes that you printed your books, then try again and see if you get the same error on the Updated Books.

[gduns - with the Lord]

do you have a printer installed on that computer. I got that message when I tried it, because it uses your printer driver to format.

[mgrowolski]

I to have exactly the same problem cannot print songbooks in either way and it gives me the same error as ltproductions. Printer drivers are installed I am using an epson CX5400 so it should be fine as the printer is working 100%
Any ideas admin

[ltproductions]

Hi everyone, thanx for your support! First, I'm running the latest version 2.219, but I've had the same problem with 2 previous versions. Secondly, I do have a printer installed on my machine, it's an HP psc 2110v all-in one. It is the default(and only) printer and it works just fine with everything else. Thirdly, for Bryan, I tried what you said and I still get the same error message. The only difference is that when I try to print new releases, it tells me I haven't added any new releases. I guess next I'll import another disc or two and see what it tells me then. In the mean time, anymore help would be
greatly appreciated.

Larry T.

[admin]

Mike and Larry, please post your computer configurations, especially your windows version and, if you can remember, a crude estimate of when you last updated Windows.

Since 2 of you are seeing this, there may be a bug that got through our testing.

We'll look at it immediately!

[mgrowolski]

hi guys ok
I am running win xp pro version 5.1.2600 service pack 2 build 2600

Also running an epson cx 5400 printer which works fine
an intel p4 2266mhz chip

I had no problems till I upgraded to the last version 2.215 #3

and have not been able to sort it out since

I am wondering if it is anything to do with win service pack 2

[mgrowolski]

Ok sorted out my problem so don't know if this will work for you LT but I did a repair on my win xp pro but not with the recovery console just when it asked me if I wanted to put a new install or repair I went repair and all seems to be working fine this took off win xp sp2 fully and all seems to be working
Try it you never know

[MTUSUPPORT]

I am still trying to get an answer on this from the Engineer.

[mgrowolski]

Ok here is what I found I did wrong it was nothing to do with win xp sp2 the program was looking for the songs and I had pointed it in the direction of the songlist not the actual songs themselves ie songlist is in c:hoster etc whereas my actual KMA files are on D: drive, I therefore changed it to look at D drive to build database and prepare songbook hey presto no problem sorted. It still made a backup in Songlist.
Try this LT point the build datbase to where the actual KMA files are you should be sorted then

[SWEETRED]

Am Having The Same Problem Getting The Same Message. My Computer Is Connected-drive Is Detected. Everything Is Pointed To Drive That Kma Files Are In. ??????now What????

[mgrowolski]

when you go to the Tools menu , Build Songs Database command dialog box, make sure that you have listed the correct drive in the box. You can make multiple entries here if you have KMA files on various drives/folders. There is no expansion of sub-folders under a folder. Each sub-folder must be listed.

[MTUSUPPORT]

SweetRed,
Once you do this, you might also want to build the Songs Database by clicking the Build Songs Database button. Then try the Songbook and see what happens.