Link on the product page to the microstudio manual problem

[sevekj]

The link to the microstudio manual on the product page only downloads the manual images, no manual, plus it trys to replace the hoster manual.

[admin]

I went to http://www.mtu.com/basics/karaoke.htm and downloaded from the Microstudio manual link.

It installed at C:\Program Files\MTU\Manuals\Microstudio Manual without my doing anything different, which did not touch the Hoster folder.

It contained the mstudioman.htm file that is the manual page, along with all its images and other inclusive files. I opened this in Internet Explorer and it is the final Microstudio 2.609 manual.

Please post the exact URL that you clicked on our site to download what you indicate above so I can duplicate the problem.

[Nitecat]

I followed the ADMIN's instructions just now and had no problems finding the manual either.

I do have a couple of suggestions for those of you who want to print the manual:

-Be sure the Text Size is set on Smaller by selecting View, Text Size, Smaller.

-Be sure the Left and Right Margins are set as small as possible by selecting File, Page Setup and changing the Left and Right Margins listed there. The smallest I could indicate was .25".

-Print 1-2 pages before printing the entire manual to be sure nothing is being cut off on the right side of the page.

If you do the above steps, the manual will print nicely without cutting off any of the wording.

I hope this helps someone out. I was dumb enough to print the entire Hoster manual without checking it first. Every page had wording cut off on the right side. I learned the hard way on this one, but certainly should have known better considering I'm on the computer all day long for my job.

Thanks for your time. Nitecat Karaoke

[sevekj]

Originally Posted by admin

I went to http://www.mtu.com/basics/karaoke.htm and downloaded from the Microstudio manual link.

It installed at C:\Program Files\MTU\Manuals\Microstudio Manual without my doing anything different, which did not touch the Hoster folder.

It contained the mstudioman.htm file that is the manual page, along with all its images and other inclusive files. I opened this in Internet Explorer and it is the final Microstudio 2.609 manual.

Please post the exact URL that you clicked on our site to download what you indicate above so I can duplicate the problem.

I tried it again and still the same results, this is the link that comes up after selecting the link. http://www.mtu.com/support/manuals/ After accepting the exe. I go to check it out and all that exists is the graphic support stuff, and when I look at my hoster manual it is changed also and only shows the graphic stuff.
I talso installed it to C:\Program Files\MTU\Manuals\Microstudio Manual
I went all the way to manual and only shows the screen shot stuff.

Seve

[George]

No problem downloading the manual from the products page link and opening it in Microstudio here either.

George

[admin]

sevekj, the only thing I can think of is you may have .htm files hidden in your Internet Browser.

The full link to the Microstudio page is http://www.mtu.com/basics/karaoke.htm and the URL of the manual is
http://www.mtu.com/support/manuals/m...udiomanual.exe.

With 3 of us able to download the same manual file and finding the mstudioman.htm file in the installed folder (which you gave correctly), there is no question that the manual htm page is in that directory for everyone else.

Try this:
1. Close all copies of Internet Explorer you have open (for this test, don't use AOL, Netscape, Mozilla, Opera or any other Browser program)

2. Run Internet Explorer

3. Do NOT use any search engine, but click the links below

4. Click this link http://www.mtu.com/basics/karaoke.htm.

5. Click your REFRESH button, as you may somehow have an old page cached

6. Click the Manual http://www.mtu.com/support/manuals/m...udiomanual.exe on the page (or just click this link).

7. After saving the microstudiomanual.exe file to your hard drive, either click the Open button in the download dialog and install it, or locate the downloaded file and double click it to install it.

8. Go to the C:\Program Files\MTU\Manuals\Microstudio Manual folder and locate the mstudioman.htm page and double click it.

If this htm page is not present, you have some unexplanable problem with your computer.

Hope this works. If not, would you like me to email you the installation program for the manual?

[sevekj]

[quote=admin]sevekj, the only thing I can think of is you may have .htm files hidden in your Internet Browser.

The full link to the Microstudio page is http://www.mtu.com/basics/karaoke.htm and the URL of the manual is
http://www.mtu.com/support/manuals/m...udiomanual.exe.

With 3 of us able to download the same manual file and finding the mstudioman.htm file in the installed folder (which you gave correctly), there is no question that the manual htm page is in that directory for everyone else.

Try this:
1. Close all copies of Internet Explorer you have open (for this test, don't use AOL, Netscape, Mozilla, Opera or any other Browser program)

2. Run Internet Explorer

3. Do NOT use any search engine, but click the links below

4. Click this link http://www.mtu.com/basics/karaoke.htm.

5. Click your REFRESH button, as you may somehow have an old page cached

6. Click the Manual http://www.mtu.com/support/manuals/m...udiomanual.exe on the page (or just click this link).

7. After saving the microstudiomanual.exe file to your hard drive, either click the Open button in the download dialog and install it, or locate the downloaded file and double click it to install it.

8. Go to the C:\Program Files\MTU\Manuals\Microstudio Manual folder and locate the mstudioman.htm page and double click it.

If this htm page is not present, you have some unexplanable problem with your computer.

Hope this works. If not, would you like me to email you the installation program for the manual?[/Q
Yes, go ahead and send.

I tried the directions above with the same results, I also called a friend up and had him do the same, with same results. Perhaps you already have microstudio manual installed.
Also I forgot to mention that when the exe is opened it recognizes that the hoster manual is already installed and asks to replace, selected yes and no and still only get the pics for the manual.

Seve

[sevekj]

[quote=sevekj]

Originally Posted by admin

sevekj, the only thing I can think of is you may have .htm files hidden in your Internet Browser.

The full link to the Microstudio page is http://www.mtu.com/basics/karaoke.htm and the URL of the manual is
http://www.mtu.com/support/manuals/m...udiomanual.exe.

With 3 of us able to download the same manual file and finding the mstudioman.htm file in the installed folder (which you gave correctly), there is no question that the manual htm page is in that directory for everyone else.

Try this:
1. Close all copies of Internet Explorer you have open (for this test, don't use AOL, Netscape, Mozilla, Opera or any other Browser program)

2. Run Internet Explorer

3. Do NOT use any search engine, but click the links below

4. Click this link http://www.mtu.com/basics/karaoke.htm.

5. Click your REFRESH button, as you may somehow have an old page cached

6. Click the Manual http://www.mtu.com/support/manuals/m...udiomanual.exe on the page (or just click this link).

7. After saving the microstudiomanual.exe file to your hard drive, either click the Open button in the download dialog and install it, or locate the downloaded file and double click it to install it.

8. Go to the C:\Program Files\MTU\Manuals\Microstudio Manual folder and locate the mstudioman.htm page and double click it.

If this htm page is not present, you have some unexplanable problem with your computer.

Hope this works. If not, would you like me to email you the installation program for the manual?[/Q
Yes, go ahead and send.

I tried the directions above with the same results, I also called a friend up and had him do the same, with same results. Perhaps you already have microstudio manual installed.
Also I forgot to mention that when the exe is opened it recognizes that the hoster manual is already installed and asks to replace, selected yes and no and still only get the pics for the manual.

Seve

Disregard I found it, it is imbedded in the folder, I was looking for a seperate folder.

This is the sentence that I needed:
8. Go to the C:\Program Files\MTU\Manuals\Microstudio Manual folder and locate the mstudioman.htm page and double click it.