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  #1  
Old May 23rd, 2011, 01:11 PM
MimiLee MimiLee is offline
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Playlists Lost and Found-Vista

While starting a show after opening Hoster 4.1.1 (Vista) my friend selected "file" to open a playlist. At that point the def001 playlist was showing with no songs. He tried to open another list and there were none showing. He did a search to start a playlist and it searched but would not allow him to add a song (all were “not on hard drive”).

He called me and I had him do a search for .hst files and it returned none (there are many). He had his older laptop with him and started the show with that one. He rebooted the newer laptop searched the recycle bin and found the playlist he created before closing Hoster earlier in the day. He restored it to the Hoster directory, started Hoster and opened the playlist but all songs were showing unavailable. He then reran the database and was able to use the restored playlist; however the other years worth of playlists were still not showing when he tried to open a different playlist.

He called me that evening and we did another search for the "missing playlists". We found all of them in another directory! We moved them back to the Hoster directory and they are all working just fine (we could have navigated to them but was easier to put them back where they belonged)

I've used Hoster since 11/2004 and he has used it since 4/2006. Neither of us have had anything anywhere near this happen before. I understand that a playlist doesn't have to be in the Hoster directory to be used and can be opened from any location; however it makes no sense that the ones that were there before "the incident" were in another directory.

I'm pretty sure this is one of those mysteries that cannot be completely explained but any input would be appreciated. Any idea why the hst files didn’t show up in the first search before the laptop was rebooted? The only thing he did different from any other day was to leave the laptop on battery (the Hoster program had been closed before leaving home) during the trip from his home to the show.chemas-microsoft-com:office:office" />
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  #2  
Old May 23rd, 2011, 05:32 PM
ddouglass ddouglass is offline
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Re: Playlists Lost and Found-Vista

Quote:
Originally Posted by MimiLee View Post
While starting a show after opening Hoster 4.1.1 (Vista) my friend selected "file" to open a playlist. At that point the def001 playlist was showing with no songs. He tried to open another list and there were none showing. He did a search to start a playlist and it searched but would not allow him to add a song (all were “not on hard drive”).

He called me and I had him do a search for .hst files and it returned none (there are many). He had his older laptop with him and started the show with that one. He rebooted the newer laptop searched the recycle bin and found the playlist he created before closing Hoster earlier in the day. He restored it to the Hoster directory, started Hoster and opened the playlist but all songs were showing unavailable. He then reran the database and was able to use the restored playlist; however the other years worth of playlists were still not showing when he tried to open a different playlist.

He called me that evening and we did another search for the "missing playlists". We found all of them in another directory! We moved them back to the Hoster directory and they are all working just fine (we could have navigated to them but was easier to put them back where they belonged)

I've used Hoster since 11/2004 and he has used it since 4/2006. Neither of us have had anything anywhere near this happen before. I understand that a playlist doesn't have to be in the Hoster directory to be used and can be opened from any location; however it makes no sense that the ones that were there before "the incident" were in another directory.

I'm pretty sure this is one of those mysteries that cannot be completely explained but any input would be appreciated. Any idea why the hst files didn’t show up in the first search before the laptop was rebooted? The only thing he did different from any other day was to leave the laptop on battery (the Hoster program had been closed before leaving home) during the trip from his home to the show.chemas-microsoft-com:office:office" />
The playlists should be in the MTU/Hoster folder. Then you do not have to search for the location of them. Either something on his computer moved those files or he did, because Hoster would not move them. If he only found the one list then Vista may have hidden them.
If he has the User Access Control turned on then Vista will do this to you. Some updates from Microsoft will turn this back on, even if you have turned it off. He may need to run through the checklist for Vista again to see if any updates changed any settings that are required by Hoster.
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  #3  
Old May 24th, 2011, 07:36 AM
admin admin is offline
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Re: Playlists Lost and Found-Vista

I think Dale has nailed the "lost files" problem accurately. The Vista User Control Access (UAC) bit MUST be turned off or Vista can play havoc with your files, moving them, deleting them, hiding them, and other nasties. We had one user in FL who lost 110,000 song files in under 1 second. If you select 1,000 songs and delete them it will take minutes. Only Windows (Vista) restructuring its index of folders/files could effect that type of damage so fast.

MimiLee, why are you still running version 4.11?

Visit http://www.mtu.com/upgrades/hoster.htm#411 and scroll upwards to see the versions released AFTER 4.11. You will see there are some very important bug fixes.

In 5.01, we finally discovered a Windows flaw that was causing random crashing when the Playlist contents were used to update the Singers Names Display (SND) on the Show Display. This could appear to be entirely random, which made it so difficult to track down. We found and fixed this, so 5.01 users are reporting no more crashes... VERY STABLE!
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  #4  
Old May 24th, 2011, 07:52 AM
MimiLee MimiLee is offline
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Join Date: Dec 2004
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Re: Playlists Lost and Found-Vista

Thanks to Dale and Admin for their responses. User Account was off the last time I checked the computer but as Dale said, an update may have turned it back on. At the time this happened, I never thought of User Account or updates, just trying to help him get the show up and going. Also, at a time like this we never remember the exact way "things happen".

Admin, he (my now out of state friend) and I are both running 4.11. I upgraded to 4.20 last year and lost my hard drive in a crash and (my fault) hadn't backed up the kmh files yet. So, I went back to the kma's where I did not use the same hard drive that the zips were on. My decision wasn't based on cost but on the way I use the program. I already had backups of the kma files.

I am seriously considering the upgrade to the newest version. The upgrades look awesome.

With your recent explanation of the Windows issue it gives even more reasons to upgrade.
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