Upgrade from 3.30 to 3.301

computex13 · #1 January 30th, 2006, 08:43 PM

It says the upgrade is free, but when I try to download it asks for credit card info.
How do we do it?

Thanks,

Mark

Beavis · #2 January 30th, 2006, 08:45 PM

use your original download link

bigjohn · #3 January 30th, 2006, 10:11 PM

I have also tried from account area old link and 3.300 is still the only one there found no other way to download update this should be fixed in your account and automatic update I know they will fix it in time I guess it's hard to tell who paid and who's not for now.

WDEWDAD7 · #4 January 31st, 2006, 12:27 AM

There is an upgrade to the 3.3 already? Did I miss something? And the difference is?

bigjohn · #5 January 31st, 2006, 03:47 AM

No you didn't miss anything there is an update for 3.301 for a fee and when I try my last link that I received 3.300 from it is still 3.300 download so what I would like to know is how do I get 3.301 without a fee.

Beavis · #6 January 31st, 2006, 06:27 AM

its just an error, they will fix it.

bigjohn · #7 January 31st, 2006, 01:54 PM

Thank you I'm sure they will I will keep checking

bigjohn · #8 January 31st, 2006, 11:14 PM

Just to let everyone know received an email from doug and this error will be fixed in a couple of days doug thought it had bin delt with already anyway it is on it way to have a fix.

bigjohn · #9 February 1st, 2006, 02:25 PM

Quote:

Originally Posted by WDEWDAD7

There is an upgrade to the 3.3 already? Did I miss something? And the difference is?

Yes you miss something there is an upgrade for payment but I already paid for upgrade 3.300 and what I ment was there is no place to upgrade 3.301 for those who have purchased already.

WDEWDAD7 · #10 February 1st, 2006, 06:40 PM

I'm trying to follow this. What is it they are trying to fix? The upgrade? Or the upgrade fee? I went ahead and paid for the upgrade from 3.3 to 3.301, then tried to internet download. It doesn't seem to quite complete. When I log back in, it still says it is 3.3, and I do not notice anything different. And, what is the upgrade supposed to do?

mindonstrike · #11 February 1st, 2006, 07:06 PM

Quote:

Originally Posted by WDEWDAD7

I'm trying to follow this. What is it they are trying to fix? The upgrade? Or the upgrade fee? I went ahead and paid for the upgrade from 3.3 to 3.301, then tried to internet download. It doesn't seem to quite complete. When I log back in, it still says it is 3.3, and I do not notice anything different. And, what is the upgrade supposed to do?

Not sure of what you are saying. Are you saying the download stops before it is complete?
3.301 is not a patch or plug in that you can download and it will start working automaticly. It has to be installed just like 3.3 was and infact it will require you to uninstall first and then reinstall while connected to the internet (make sure you set a restore point before doing this and make sure you don't do it on a show day - just in case...)
http://forum.mtu.com/announcement.ph...ouncementid=11

Sam

WDEWDAD7 · #12 February 1st, 2006, 07:33 PM

Hi Sam, what I am saying is that last night, I read about the 3.301 upgrade. I purchased it, downloaded to disc, and tried to upgrade. When it says it is complete, it still says 3.3, and I see no difference. Plus, some of the replies to my questions were sent to me via junk mail; so I read them after sending my questions. I assume, from the email from Doug, that since I already purchased the 3.3 upgrade, I'm not being charged for the 3.301 upgrade? Also, I will try after dinner to complete my upgrade. I purchased the 3.3 upgrade discs, will I still need to un-install....do a restore point, even if i have the 3.3 upgrade discs? I appreciate your help and replies. Daryl

Beavis · #13 February 1st, 2006, 07:53 PM

try importing a disc, for most people it was crashing. then you will know what version you have.

mindonstrike · #14 February 2nd, 2006, 06:31 AM

Quote:

Originally Posted by WDEWDAD7

Hi Sam, what I am saying is that last night, I read about the 3.301 upgrade. I purchased it, downloaded to disc, and tried to upgrade. When it says it is complete, it still says 3.3, and I see no difference. Plus, some of the replies to my questions were sent to me via junk mail; so I read them after sending my questions. I assume, from the email from Doug, that since I already purchased the 3.3 upgrade, I'm not being charged for the 3.301 upgrade? Also, I will try after dinner to complete my upgrade. I purchased the 3.3 upgrade discs, will I still need to un-install....do a restore point, even if i have the 3.3 upgrade discs? I appreciate your help and replies. Daryl

If the file is labeled 3300setup.exe then it's the one you already have installed. The upgrade install file should read 3301setup.exe. and it should require you to uninstall (let it do it, don't use "add/remove programs" or you will have to re-enter all you registration information again.) and then either connect to the internet or use the floppy disk/usb memory stick to reinstall.
The reason I suggest setting a restore point is that when you are messing with your bread and butter you want as big of a safety margin you can get in case the registration process comes back "already installed on 2 computers". The restore point has saved my backside a couple of times. They loosened things up a little starting with 3.3 so it should be much less likely to occur but hey why take unnecessary chances?

I hope this answers your questions
BTW I sent you some mail
Sam

bigjohn · #15 February 2nd, 2006, 06:54 AM

I finally got the right download 3.301 they fixed it in my account area download
of update worked fine but tried to do a floopy install and got a windows shutdown send or dont send this happend just before info from hoster to floopy
ended dont know why I did reinstall windows this week after a crash also tried without floopy and got the two installs already made.
Older updates did not need a floopy would check for hoster installed
Hoster is working fine for me this is the first time I have had any problem with installing of software at anytime hope I can get this to work off floopy need for show machine

Beavis · #16 February 2nd, 2006, 07:09 AM

make sure you are online

bigjohn · #17 February 2nd, 2006, 08:58 AM

thanks Beavis but on line tells me tou have used to install on two computers already need someone to change this because I dont even have one at 3.301
I need to be off line at first to make a floopy for second computer and if on line floopy will not finish without an error from windows sayin it had to close send to microsoft or dont send because of ip address and info on floopy info from floopy is from hoster file in the first place and I also tried it both ways thanks

computex13 · #18 February 2nd, 2006, 09:47 AM

When I go to my store account, it still wants me to buy the upgrade and enter my credit card number. On the 3.30 upgrade MTU said NOT to uninstall the old version but to use upgrade. I wish MTU would come out with "official" instructions to eliminate confusion. I think I will wait until they are not so busy and fix all there web page bugs.

Mark

Beavis · #19 February 2nd, 2006, 09:52 AM

you will have to wait until they post it. there was a problem.

bryant · #20 February 2nd, 2006, 10:19 AM

Beavis: I've been reading the posts on the new upgrade. (just bought 3.30 and will have all kma's in for a show next week). I haven't attempted any updates as I seem to understand from all these prior posts that it is impossible to get it done right, at this time at least. Is this correct? Should I wait till everything is straight forward from the site and a complete functional 3.30 to 3.301 free upgrade download is put on the MTU site? Please advise otherwise.

Question 2, If I do the show next week with 3.30, will I have to be especially aware of any problems that I might encounter?

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