5.32.01 crashing and search box faults

[zilda]

Hya hope you can help,
was running 5.31.01 ok no problems but updated to 5.32.01 and not a happy bunny.

Friday Afternoon:- first thing I noticed after updating programme, I in putted new disc and hoster crashed.
Friday Night
I noticed at gig on Friday night that the search box would not open the icon was on the task bar for the search box but it would not appear on the screen. I then noticed the thick white surround around the preview display screen was missing, in the end I reset the displays and the search box appeared as well as the default locations for the two screens. this happened 2 times in the night and also for no apparent reason hoster also crashed about 3 times.
Saturday
I also noticed that I placed a song in the playlist but must have caught the mouse with the curser lower down the empty list area and the previously inputted song details disappeared even though the empty boxes for status dur - artist - etc. where still on view. the only way to get hoster to input any other songs was to restart the programme.
Thurday 10-16-2014
I have just inputted another disc into programme and hoster crashed again
is there a way I can run the old programme if you cannot sort the problems out
many thanks for your support in this matter

I run hoster on a Toshiba satellite windows 7 64 bit
2.30Ghz
8 Gb of ram

[MTUSUPPORT]

Hey can you contact me directly at support@mtu.com I can try to debug this in your system today to get it fixed.

[Roy Dennis]

Originally Posted by zilda

Hya hope you can help,
was running 5.31.01 ok no problems but updated to 5.32.01 and not a happy bunny.

Friday Afternoon:- first thing I noticed after updating programme, I in putted new disc and hoster crashed.

When you say "I in putted new disc" was that using the Singer Disc button or when importing a new CD via the Import CD tracks to the database ?

Originally Posted by zilda

Friday Night
I noticed at gig on Friday night that the search box would not open the icon was on the task bar for the search box but it would not appear on the screen.

If you right click on the search box from the task bar a box appears with options in it, select Restore and the search box should return.

Originally Posted by zilda

I then noticed the thick white surround around the preview display screen was missing, in the end I reset the displays and the search box appeared as well as the default locations for the two screens. this happened 2 times in the night and also for no apparent reason hoster also crashed about 3 times.

That might be something to do with a new feature with the preview screen, go to Tools/Show display, select the preview tab, you should see a new setting box marked as "On double click" from the drop down arrow select 50% then apply. Close show display then double click on the preview screen, it should zoom in to 50% of screen then double click on that zoomed screen and it should snap back to default size.

Originally Posted by zilda

Saturday
I also noticed that I placed a song in the playlist but must have caught the mouse with the curser lower down the empty list area and the previously inputted song details disappeared even though the empty boxes for status dur - artist - etc. where still on view. the only way to get hoster to input any other songs was to restart the programme.
Thurday 10-16-2014
I have just inputted another disc into programme and hoster crashed again
is there a way I can run the old programme if you cannot sort the problems out
many thanks for your support in this matter

I run hoster on a Toshiba satellite windows 7 64 bit
2.30Ghz
8 Gb of ram

You can re install 5.31 from this page: http://www.mtu.com/upgrades/hoster.htm

Download the 5.31 version then install it as an upgrade.
Looks like support has answered while I was typing this.

[zilda]

hya roy
When you say "I in putted new disc" was that using the Singer Disc button or when importing a new CD via the Import CD tracks to the database ?

I was actually indexing song files, theses files were zipped and converted to kma, usually when songs have been imported the top window containing the files emties, and you can usually close the inputting or continue with other files. however since updating to 5.32.02 I notice this window does not clear even though the songs have been imported hope this makes sense

regards zilda

[Roy Dennis]

Have you contacted Support as he suggested ?

[MTUSUPPORT]

This was fixed with the customer, the issue was hide imported tracks was no longer checked.

[bryant]

Originally Posted by MTUSUPPORT

This was fixed with the customer, the issue was hide imported tracks was no longer checked.

The hide imported tracks caused a crash?

[MTUSUPPORT]

Bryant,
It was showing all his songs, so every time you clicked something while it was doing stuff, it would go into Not Responding, then click more and yes it would then crash.

[bryant]

Originally Posted by MTUSUPPORT

Bryant,
It was showing all his songs, so every time you clicked something while it was doing stuff, it would go into Not Responding, then click more and yes it would then crash.

Phew, cause I use that feature all the time.