Changing computers

[Kate Hurrell]

Hi, 1 of my laptops has developed a fault so I am now using my back up which is running on v403 because it wasn't big enough for the 409c upgrade but I want to bring my other laptop out of retirement as a standby which currently has v3.321 on so what i'd like to know is can I (and how to go about) upgrade this to v403 to be the same as the other one?

[Roy Dennis]

First of all you need to have a copy of the original installation file, if you haven't you can check which versions are still available for download from your account page.
Then if your faulty computer can still be connected to the Internet, then un-install your original version from that first, this should free up your registration to install on a second computer.
If you can't un-install over the Internet then I think you will have to put in a support ticket explaining about your computers failure.

From your account page it should show you which versions you are allowed to download without paying for an upgrade.

[ddouglass]

I believe you will have to submit a support ticket anyway because version 4.06 was the first one you could move without being cleared by MTU first.