Hoster is running but nothing shows up

[bryanelle]

Hello
I am running Hoster on a laptop that uses Windows 7. I have made the necessary updates according to website. I purchased the Hoster suite in August and yesterday upgraded to Hoster 4.3. After what I assume to be a successful download of hoster430setupexe to my desktop, I ran the program and rebooted the computer. Attempts to open the program have been problematical, however. Upon clicking the desktop icon the computer opens the program and subsequently nothing happens. This is to say that according to the task manager, Hoster is running and using 50% of CPU capacity, however there is no video representation that the program is running IE no Hoster window is apparent. I have no second display hooked up and no changes have been made in display settings. This is the second laptop that I have attempted to download Hoster to. The first computer successfully downloaded and runs the program. Any ideas?

[ddouglass]

Did you submit the support ticket as I said in your other thread on this problem? Support can look at your computer remotely and should be able to find the problem.

[bryanelle]

Thank you, Dale, I did not realize that they can look at the computer remotely. I thought that since the program was in fact running and not just inert as I had described that maybe this was a more familiar problem...Any way, thanks for the heads up, I shall submit a ticket...

[ddouglass]

You will have to be available when they do it though, so they can coordinate it with you.
Also be aware that MTU does not work on the weekends and will not be open on Monday either due to the holiday.