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  #1  
Old March 3rd, 2008, 11:06 AM
dbl_trbl dbl_trbl is offline
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Posts: 15
CD-RW drive quit working

Staurday night before my show, I tried to import a new CD I had purchased and realized that my CD-RW drive had gone bad. Luckily I still had my old CD player in my rack, so I did not disappoint the singer I had promised the song to. Here are my questions:

I purchased the Hoster PC120 portable pc with the Peltor CD-RW drive back in Aug. of '04. If I replace the drive, can I use any brand? I think I heard that if I upgrade to the newest Hoster version, I can use any brand. In any case, I will still want to upgrade.

Administrator, can you please send me a new link so I can do this? I believe the last link I received has expired.

My other question is I have purchased an external hard drive to dump my song files on. I know, I should have done this long ago. In any case, can I also add a copy of Hoster to my home pc so that I can import my CD's to my external drive and then copy them to my karaoke pc? I may choose to do this rather than replace the drive on my portable pc. I think I am allowed to use 2 copies of the Hoster software for this purpose. I have the new Vista operating system. Is the software compatible with this and any new hardware that the pc contains (it is a brand new desk top)? I don't have the component specs at his time, but they should all be very common. It is an HP computer.

Administrator, can you please check to see if I can do this and if I need an additional link for this purpose?

Finally, I also have Micro Studio 2.609 installed on my portable pc. I have not upgraded it since my purchase. Obviously. it will not work unless I replace the CD-RW drive. Am I also allowed a copy of this software to place onto my home pc and is everything compatible?

Admistrator, can you also look into this for me?

Thank you for your assistance and I look forward to enjoying your awesome product for years to come.

Al
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  #2  
Old March 3rd, 2008, 12:41 PM
admin admin is offline
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Al, you need to create a Support Ticket as some of the answer will be personal data. Go to http://www.mtu.com/, click the Support navigation button at the top, then the Web Email Form link on the left nav column in the Support system. Select SUPPORT and just explain your problem and what you want to do. They'll be able to help you.
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  #3  
Old March 5th, 2008, 01:13 PM
dbl_trbl dbl_trbl is offline
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Admin,

Still waiting for a reply to ticket #7759-1503031510.

Thanks,

Al
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