If you didn't get the auto-response then you won't get an answer from them, either because your email program or source (if you use Hotmail, Gmail, Yahoo, etc) is blocking it as spam or your ISP if you get your email address through them is blocking it.
Have you tried since submitting the ticket to re-install it?
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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