Brian,
Sorry to say this hasn't helped. I believe my problem may be in installshield since when I am in Crontrol Panel and try to search for a folder I get "1607: Unable to install Installshield Scripting Runtime." So as far as Keywrite registration my computer stops two thirds of the way through transmission. I have been able to install my old Keywrite V1.302 using the old e-mail and original serial number but as far as installing updates I am not having any luck. I am thinking of trying the upgrade to the new version of Keywrite as far as upgrading V1.302 maybe the computer will be able to process it.
Any suggestions would be welcome.
Thanks John