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First, I am sorry you are experiencing a problem.
If your computer is connected to the Internet, with your software or hardware firewall allowing our software to contact our registration script live over the Internet, then you won't see the message to use a floppy disc or memory stick.
Rick, you can also use a USB memory stick (also known as a flash drive) instead of a floppy disc.
We must secure our products due to the immediate Internet theft that WOULD happen as soon as we release any program today. We are sorry for this, but it is a way of life today. Every program you buy today, that has a company standing behind it to meet your needs, is protected. To not protect a software program is the same as giving it away to 90% of the world overnight.
If you are still having problems, please go to the Support Center, register, and submit a free Support Ticket. Bryan is the one who is able to help you with any specific problems not addressed by our KnowlegeBase answers. Please include the program name and version number you are trying to install so Bryan can address it and answer you.
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