Did you turn off EASY CD CREATOR so it couldn't take command of the burner upon start up?
To do that, click START, RUN, then type MSCONFIG, then click the tab marked STARTUP.
Scroll down until you get to a startup item identified as DIRECT CD(that's what mine says) or anything else that may identify EASY CD CREATOR, ROXIO, ETC, and uncheck the block next to it.
Click OK and restart the pc.
That does not disable the burner, but prevents the burner software running automatically, which in some cases causes problems as DDOUGLAS described above. The burner will still act normally for all burning functions.
Regarding firmware, what brand and model burner is it?
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