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Response to last support message.
I did not see a link above your last response, but I did go to the My Account page. I could not log in. It says I do not have a store account. I could create one, but I figured it would not help me as I have explained before I did not get my programs originally through a download. It is a CD disc that I purchased from your company several years ago and I previously just needed to put the correct (new) codes in. I understand you need security, but you make it so difficult for those who have paid for your software programs to continue to use them. I am at a loss what to do. Please try to help me this time.
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