Quote:
Originally Posted by Shaza
I do understand what your saying and I would do the same but can you not give me the option to pay for the tax? If you know how much it will be (I don't have a clue, is it a percentage of the value?) you will have my card details and I can authorise you to take the money off my card. Is there any way you can tell how much the extra charge is? I am trying to find out my end but I have no idea where to start. It's a thought and a possible solution is it not?
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The problem is we cannot find it out. It varies across the UK, and we are billed it back many weeks after we ship the product. It makes no sense. We should be able to ship and any relevant taxes are collected at the end, not sent back to us by our freight carrier.
The VAT is not trivial. Our Office Manager would have an idea from what we have had to pay in the past.
With the Export Declaration documents and this variable VAT, I'm sorry but we just don't have enough profit on the product to justify doing it. There are two examples given above you can work with. I'd be sure you get IN WRITING that if the drive doesn't import the CD+G LYRICS/GRAPHICS data correctly, that you can return it for a FULL REFUND... not an exchange. If they don't have a drive that works, you don't want them to keep your money.
Microstudio 4.001 can work with many drives today. I'd try our demo first to see if your current drive will work. If not, then look to buy another drive.
Click here to go to the Microstudio page, then scroll down to the "Test Your Drive" topic and click the link to download the demo with the manual.
Wish I had a better answer for you. We do thank you for asking, and hope you will get Microstudio 4.001. It has THE best imported lyrics/graphics of any product available today... TRUE FACT and our competitors know it too!
