The last thing I can think of is go into Microstudio, click TOOLS, then ASPI DRIVERS, and change the driver from the Microstudio installed driver to the default driver. You must close Microstudio and reopen for that to take effect.
I probably should have had you go there first, but honestly it escaped me until now
If that doesn't get it, then perhaps Support can pull something out of his bag of tricks. Having had it work with Microstudio before makes me reluctant to say the burner won't work.
George