The next thing I would try is removing the upper and lower filters.
This is a fix by microsoft for a similar problem with Adaptec.
http://support.microsoft.com/kb/q270008/
Even though you are not getting the error code, it sounds like a similar issue.
Quoted from the article:
Quote:
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There may be other third party CD-Writing Software that exhibit similar behavior. Some or all of these troubleshooting steps can apply to them if they also add entries under the UpperFilters or LowerFilters registry values by either adding their filter drivers or by removing the registry keys and values outlined in this article
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I haven't ran Pinnacle in quite a few years, so I don't know how it sets the filters. It won't hurt to try it. What is the worse thing that could happen? Your burner doesn't work?
