[TheMusicGeek]

I'm not sure why MTU has apparently given up on customer service but can anyone answer this question? I cannot install Microstudio 4.23 over 4.21 nor can I install Keyrite 2.21 over 2.20. I receive the error that it has been over 12 months, etc. and it takes me to the upgrade page. MTU's blog states: "Bug repairs are now free to those who can install the last major release. When we fix reported bugs in the latest released version, we set the install date to the same as the prior major release with those bugs. Thus, if you can install the prior major release, you can install the fixed upgrade(s) even if they were physically made available months or years later."
So if bug repairs are free (as they should be) why won’t it install?