In Orerockon's defense, our KnowledgeBase articles were not as clear as they could have been. As a result of this complaint, I have edited the articles to make them easier to understand when you experience the problems he did.
I thank Orerockon for replying and continuing to point out what was wrong.
Our KnowlegeBase is new. Getting the 74 articles entered... AND updated to our current technology... is an on-going task. Whem someone reports having difficulty, I usually look at our articles to see if they need updating. They did in this case.
