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Old November 6th, 2016, 07:44 PM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Join Date: Mar 2004
Location: Kent, England
Posts: 6,344
Re: software upgrade

Well I can't tell you what your registration details are they are all held in your online account. The only thing there is to submit a support ticket via the main site.

I do have a suggestion that might help, if you try re installing your old version on your old computer, at one point in the installation you come to the screen where you enter your email and registration, normally that is still filled in for an update. I should note those details down or save a screen shot of it.
Now you could choose to carry on with the upgrade and install that upgrade on the old computer.
Once that is up and running go to Help menu and select Backup/restore and follow WaltR suggestion from then.

Once you have safely created the backup un-install Hoster from that computer and install on new computer using the registration and email you noted earlier. then use the Help/Backup/Restore to complete the setup.
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