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Hard to tell what's happening. You need to go through program manager and uninstall Microstudio before attempting to re-install. Try re-booting after you uninstall, then start fresh installing. Assuming you saved your download link into a folder when you purchased Microstudio, you should only have to click on that link . It's good for 8 downloads. Best to download "save to disc" into the Micro Technology Unlimited folder(default) and open it from there. Then you'll have access to it right from your p.c when ever needed. If you did that the first time then go to the Micto Technology Unlimited folder and double click on Microstudio to start installing. It should still be there.
George
Also if you save it to disc instead of opening it in the download, you can make a back-up to a data cd, then you'll have it in safekeeping for sure
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