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no one has ever reported this happening, so I don't believe it is a Vogone problem
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Solid logic, glad you're not a support rep.
The box is updated with respect to the CDrom drivers. Check your own box, I'll bet your cdrom drivers date back to 2001. These are bog-standard drivers provided by Microsoft.
[device manager -> expand dvd/cdrom drives -> pick one and right click on it -> properties -> driver tab -> see the date]
Out of courtesy I visited the MS update page. They had nothing for me, other than updates to things like outlook express & windows media player which I dont use, and other random bits like my saitek keyboard. The did have a driver update for my Nvidia NForce audio codec so i applied that.
Anyway, taking this through the support channel.