Quote:
Originally Posted by Songbird
Thanks a lot Roy and Dale!
I did start an ordinary help ticket - didn't think of trying that!
For a few days it said "Not viewed", now today it says "Viewed". What exactly does that mean? When will they give me an answer because it sounds like I can upgrade each of the programs (they don't sell the Suite#4 together any longer). But they will need to clear my registration numbers from the old computer before I can install the upgrades on my new one. Will they email me or what?
Thanks again.
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You should get an email answer. Did you get the ticket confirmation email? If so then all you need is to wait for them to email you telling you your reg codes have been cleared.
If you didn't see a confirmation email then you need to look in your spam folder for your email to make sure it didn't go there.