Quote:
Originally Posted by rdnksnger
First, I purchased my initial software and CD burner about 5 years ago from MTU, and at that time, there were, in fact, very helpful, living human beings to speak with. When I purchased this updated software, I was not aware things had changed.
I am unfamiliar with this process, so I have no idea where to type my questions. I am in the page for questions on Vogone, so that is where I am directing the question. If I am supposed to be somewhere else, then kindly direct me to that location. I read the user requirements. I have internet connection. I do not have a floppy drive, nor do I have a memory stick. I have never heard of a memory stick. Can I skip registration? Most programs offer you the choice of registering at a later time. I am not trying to be difficult. I simply would like to be able to use the product I purchased. I am not a computer expert.
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Thank you for using our Forums!
I too am sorry that we don't offer phone support any more. However, for a $19.99 upgrade that saves you $30, we simply can't afford to put a technically competent person on the phone.
A memory stick, or RAM Drive (there are other names I just don't remember right now), is a USB device that can be used like a portable hard drive. I didn't own one either until about 2 months ago. I went to Radio Shack to get one... a 1 Gigabyte little stick about 2" x 0.5" x 0.25". I use it a lot now to transfer files between home and work.
Read this page:
http://www.mtu.com/faq/faq-install.htm#NoFloppyDrive for more instructions on registering with a Memory Stick.
We are all waiting for your answers to Dale's questions. They will help us understand your computer setup to help you.
Registering our software is the only way we can stay in business to develop new products, and upgrade existing ones, and be here at all to help you. Otherwise, our software would be all over the world for free via theft sites on the Internet. It is a way of life we have been forced into.
