rosiehm
After reading everything that has gone wrong I believe your problem centers around the MicroSoft Installer and your current version needs to be Updated. If you are running Windows 95, 98 or ME go this this link:
http://office.microsoft.com/ProductU...taller29x.aspx
and download and run the Microsoft Installer v2.0
If you have Windows 2000 see this link:
http://office.microsoft.com/download...O2kSR1DDL.aspx
ALSO THERE IS A GREAT LITTLE FREE PROGRAM CALLED "BIG FIX"
GO TO THIS LINK:
http://www.bigfix.com/website/consumer/overview.html
and DOWNLOAD THE PROGRAM.......ONCE INSTALL, SUBSCRIBE TO:
1. Fixlet Centeral and
2. The Operating System you are using, i.e. Win 95, 98, Me, etc.
3 You next click on "Gather" and the program will search for all Windows UPDATES not install on your computer for all Windows Products.
4. You can then click on and download and install each UPDATE.
5. This program finds Microsoft Updates that your Windows Update doesn't find.......I find this program extremely valuable.
and it's FREE.