OK Now I get to retract. I guess you have to wait a little while for the un-install to take effect. I just tried to install again and it went perfectly. I assume it was automatic because MTU doesn't work on the weekends. I still don't know why it said I had it on 3 computers, but all seems to be well now. I was getting antsy because I had some files to convert for one of my DJ's for tomorrow. Anyway thanks for the input DDouglas. How do I tell MTU to disregard the ticket I put in. Thanks