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Carolyn........re-install IE
Re-install you EI, here's how.
1. Go to Control Panel
2. Select Add/Remove Programs
3. Select Microsoft IE
4. Select Remove
5. You will get a message box, Select "Repair"
6. Run Repair
7. IE will be re-loaded correcting operating problems
8. Re-Start your computer.
HOPE THIS WORKS FOR YOU!
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