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Originally Posted by MTUSUPPORT
Make sure that you are using Internet Explorer and that you have all the updates for this from http://windowsupdate.microsoft.com
This should fix the problem. What is happening is something on your Internet Service Provider's end or your system are causing this to happen. Try downloading it again once you get all the updates. |
I did all the updates and still have the same situation. I have noticed that my Hoster Icon has changed to a white box with blue border at top. And I still can't open it.
I do appreciate your patience with both myself and Yen.
Yen, if you read this, I found my download links after clicking View, just to the right of your list of purchase, in your Order History. I think that it will show the info that you are requesting as well.