Quote:
Originally Posted by ddouglass
Again the problem is not in the program but is in the computer set-up. The program is working for 99% of us and we are talking about thousands of users.
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Your input is alway appreciated, but I respectfully disagree with your statement. Just because you have not heard complaints from more users, does not mean they are having the same problem. I never knew it was an issue until new customers started coming to my shows who were karaoke junkies and liked to customize each song they sing and asked for key changes to many songs. I am embarassed that I needed to have them bring in a CD and play it in my stand-by player to make it sound normal. Sadly those customers have not returned since because of these blunders.
It is improbable that settings are the main issue because I went through and changed all thsoe recommended settings a long time ago that hoster asked us to check. Hoster has run pretty good for 5 years on my current show computers. They all have xp-pro and 4 gigs of ram and sb audigy cards. There are no bottleneck issues and where in my setups. (I ran some tests, the processor on the machines stays around 4-8% usage when using the key changer and the song running.)
As for your statement, I am very happy that MTU was able to make Hoster run perfect for you and your close friends systems, but I think it is fool hardy for you to attempt to speak for everyone everywhere with 99% certainty. I am always willing to look to solve a problem, but this does beg a question....
Why should I pay more money to Hoster to keep causing me problems and hurt my shows with changes that are not fully tested? This is very simple. If Hoster works fine for years, then does not after you make changes to it, then the problems stems from the changes made to it, not our systems. If all we are going to see in the future is more of this "it must be the customers fault" (when things we are paying for do not work after upgrades are made), maybe it is time for us the customers to stop sending in our money until these changes are fixed properly. I am not sure what else we are supposed to do or say when we follow all the directions given to us and by no fault of our own the software fails to deliver all the functions we pay for.
I mean no disrespect to you or anyone else, but making a statement that nothing will be fixed just because this is not a problem for you personally, and it "must be the customers fault" is the type of response that can upset a customer in a hurry.