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Old January 10th, 2010, 02:22 PM
Roy Dennis's Avatar
Roy Dennis Roy Dennis is offline
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Join Date: Mar 2004
Location: Kent, England
Posts: 6,387
Had a few more thoughts on this one.
You may not wish to try this if you have already put in a support ticket but this is what I would do.
First make a tempory folder to hold all your imported files in, Example My Documents/ Test kma folder. Now open the folder where all your kma files are at present, from edit tab "Select All" then again from the edit tag select" Move To Folder" and browse to the new tempory folder and select Move. Now your original folder should be empty, now go to Tools tab and select Songs Database, then Rebuild and make sure the selected folder is the empty one, then press the "Rebuild songs Database"
Now this should be the same as starting from scratch. Now go to Import Songs/ CD tracks.Insert the disk you are trying to use at the moment as # 1 then you click the Book ID Root Next button it should show # 1 if not try entering 1 yourself or take note of what # it is alocating you. If it won't let you import at #1 then post back here as there must be something else wrong.
Assuming it has let you import this disk as #1 it should now show with Bookid highlighted in bookID drop down window so that you can select and play this newly imported disk. Again if not post back what is happening.
Assuming all is OK. Open your tempory folder where you stored your Kma files from edit tab select all and again from the edit tab select "copy to folder" this time brows to the folder where your newly imported files are and click "Copy"
You should now have all your original files and the newly imported files in 1 folder.
Now go to Tools/Songs Database/Rebuild and make sure that the only folder showing in the the box is the new one you just created and press "Rebuild Songs Database"
Now check if it has overwritten or deleted your # 1 disk ID or added your original kma files to it.
Again if not post back your results.
Roy.
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