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Sounds like the C: drive is ok. Not sure about the external. Have you tried defragmenting both drives. That would speed up transfer of data.
No 3.4 is no longer in the 4.10 or 4.11. This was a measure done for the early unstable versions of 4.XX that is no longer needed.
Have you run SystemCare or System Mechanic on her laptop? Those are system clean-up programs that will help speed up the computer.
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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