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Old August 13th, 2009, 09:07 PM
WaltR WaltR is offline
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Join Date: Oct 2004
Location: Beverly Hills, Florida
Posts: 3,168
Quote:
Originally Posted by RIKKI TIKKI View Post
WaltR,
I wish to apologize for my levity, in the previous post... carless to be facetious and make light of someones problem or failure to locate in the manual, what you are having difficulties finding... I also have had problems that I know could be overcome by finding the solution in the manual, but just couldn't locate it after a thorough search...

The main point I would like to make, and DDouglas (Dale) has had to reiterate it many times, is that, with the new features comes an immense amount of development that goes on behind the scenes, and no one piece of complicated software such as Hoster, is going to work on every computer configuration that is available nowadays! So the beta testing is going to be tedious, and yet a few problems will only be uncovered by the programs usage by the masses, and those "bugs" fixed as promptly as possible with an upgrade...

Admin / MTU wants to put out the best product on the market, and IF you know Admin... Customer Service, by looking out for, and listening to the KJ (End User) and the features that we ask them to develop to make our job (shows) easier is JOB #1.

I hope the offense you took at Admin's futile attempt at HUMOR ( He get's one in, every once in a while) will, after a little time to cool down, I'm sure you'll realize that his remark, was just that, faceteous!

Have a great day!

Rick
Rick,
I appreciate your apology but quite frankly I don't see the humor in Admin's post. I really don't believe it is your responsibility to apologize for Admin. Never the less, I thank you as I thanked Douglas for his simple and straight forward explanation to my inability to figure out a problem. It has been said many times in this forum as well as others that no question is stupid, only those that are not asked. One may expect a member of a forum to lose patience with what may be deemed a stupid question, but I would not expect that from Admin. This forum is to help each other or at least that is what I had thought. You and many others have done this in the past. I believe that Admin has saved themselves much grief by having these forums to buffer them from direct, time consuming contact from customers concerning their products. I am sorry but I remain offended by the Admn post and if an apology is warranted, it should come from the Admin person that made the post. I know they a busy and I know when things aren't going right they have to get a little thined skined but I for one will think twice before I try to get another question anwsered. We all have our limits and I have reached mine. Thank you for your attempt to smooth things over. You are very loyal to MTU. Hopefully they appreciate you as I do.

Walt
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