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Old August 13th, 2009, 08:38 PM
RIKKI TIKKI's Avatar
RIKKI TIKKI RIKKI TIKKI is offline
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Join Date: Sep 2006
Location: NOGALES, AZ.
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Quote:
Originally Posted by WaltR View Post
I am offended by your post! I have spent a great deal of money over the years for MTU products. I thought this forum was to relieve you of your responsibility to help your customers. Instead you insult us! Please feel free to ban me if you think my question was out of line. If my business isn't apppreciated, then I don't need to continue from here! I am disappointed in this post and your lack of understanding. Maybe, in view of your comment of creating manuals for your products for 41 years you have missed the fact that you may be of a greater intelligence then many of us. Maybe we don't deserve you products! I am apparently not worthy of you! Please realize that it has been over a year since you released hoster 4.00 and your customers have suffered through the fact that you have produced an inferior product that you have passed the blame on Microsoft Vista. Well, we are a year and counting and we still don't have the features that you stated would be available. I will no longer spend my money on your products and be expected to kiss your butt in doing so! Good day to you and I thank you again Mr. Douglas for you explanation on the Singers data base that this Admin person was not able to explain in the manual to this lowly incompetent person!

Walt

Walt
WaltR,
I wish to apologize for my levity, in the previous post... carless to be facetious and make light of someones problem or failure to locate in the manual, what you are having difficulties finding... I also have had problems that I know could be overcome by finding the solution in the manual, but just couldn't locate it after a thorough search...

The main point I would like to make, and DDouglas (Dale) has had to reiterate it many times, is that, with the new features comes an immense amount of development that goes on behind the scenes, and no one piece of complicated software such as Hoster, is going to work on every computer configuration that is available nowadays! So the beta testing is going to be tedious, and yet a few problems will only be uncovered by the programs usage by the masses, and those "bugs" fixed as promptly as possible with an upgrade...

Admin / MTU wants to put out the best product on the market, and IF you know Admin... Customer Service, by looking out for, and listening to the KJ (End User) and the features that we ask them to develop to make our job (shows) easier is JOB #1.

I hope the offense you took at Admin's futile attempt at HUMOR ( He get's one in, every once in a while) will, after a little time to cool down, I'm sure you'll realize that his remark, was just that, faceteous!

Have a great day!

Rick
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Rick
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