OK, I'm trying to deal with this, but we have no facts. Here's some example facts that could help us:
1. How long had you been running the show (just started, ran for 1.5hrs, end of 4hr show, etc.)?
2. What error message did you see?
3. What was the last thing you had done prior to the crash?
4. Did the room lights flick just before the crash?
5. When was the last time you defragmented your hard drive?
6. What Windows are you running?
7. How much RAM is in your computer?
8. How muc hard drive area is Virtual Memory given to?
I know when a lockup or crash happens, the first thing on your mind is "get the show up" and it should be. However, as soon as you can, jot down whatever you can, and back at home answer questions 5-8.
Our goal is zero crashes. With your help we can do this.
