Ernie....
I'm not sure I agree with you either. I think MTU asking it's clients to give feedback is no different than you or I asking someone who knows us to assist in defending our "Good Name".
I admit I too had some difficulty at first, but with help from other users in the Forum and the Support Staff things are great. Especially once I figured out it was a "user malfunction" and not a program error!! I have since recommended this product to several people and reminded them to check the list of burners to make sure what they want to use will work, (to me that isn't rocket science) before they invest their money.
Jim
