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Did you just send an email? They will never see it as they get so much spam it is hard to pick out the legit ones.
Go to the Support page on the web site and there is an email form that will send a ticket to MTU Support. A while later you will get an automatic response email backwith your ticket number. Be sure and look for that email, because if you don't get it you won't see their replies about it either.
And the "Uninstaller" is built into the setup program on your CD. Start the setup and on the first page you are given a choice to Upgrade or Remove.
I think you will need to remove the 2.613 version, before installing the Demo so there is no conflict.
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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