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It sounds like you may have deleted something of Windows that is causing this problem. It is Microsoft's Installer that seems not to be opening.
I would add this to your ticket and let MTU help you as they or someone may have to reload the computer from scratch.
I will let them know tomorrow morning that you need help desparately. I normally won't do this as they would rather we try to solve it through here if possible, but this is getting too deep into it and not going anywhere.
I don't think even a restore would be able to help with this.
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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