I am guessing this means you had to reinstall Windows, which means you lost all your programs. Since you were unable to uninstall it before the crash, you will need to submit a Support Email to get MTU to reset the registration code. You need to include the computer name you assigned to the computer when you originally installed/registered it so they know which one to reset. Don't know how far behind they are right now on tickets but it may take a few days.
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Dale Douglass 2nd Generation Karaoke I am not a member of the MTU Staff.
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