Quote:
Originally Posted by Peter Wakefield
I have upgraded from 3.X to 4.05 on one on my computers the other one is still at 3.19?, I now have a new computer and want to move this version over to the new computer. How do I do this  . Do I upgrade to 4.05 first and then move or move first then upgrade and no matter which way... how do you move???? |
Since you bought the upgrade version there are several things you are going to have to do.
Uninstall 3.319 from the old computer. You were not supposed to be using that version anyway as it had a serious bug in it which could cause you to lose song files.
Submit a Support Email to have your license reset for that computer. Be sure to include the email address you ordered it with, the name you assigned the computer when you installed it, and the reason for the reset.
While you are waiting for the reset (could take a few days as they are behind) download the copy of version 3.321 from the Support/Downloads/Video Hoster page of the website so you can install it on the new computer when you get the reset.
After you get the reset then install the 3.321 version and then upgrade to 4.05 and you are done.