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Originally Posted by MTUSUPPORT

I am the one that handles the Support Tickets and Support Issues at MTU.com. I have been the main Support Manager since 1996. From my Experience over the past 12 Years, normally the software issues are related to computers, due to my experience I would say about 90% of the problems that I see, are caused by the computer not having all the updates or latest drivers. Now, there are bugs that can cause some issues also, but this is normally when we release new versions. We work quick at fixing these, as you know from past experience.




This does happen on some computers, but the majority it is working great for. This alot of times, may be a bug that only shows up on certain hardware. We have seen this quite a few times also.


I agree with this point, if you have a Stable version then you can go back to it, you can also run Version 3.4 as stated here: http://www.mtu.com/kb/index.php?action=kb&article=98


We are adding features that alot of customers are requesting and have been requesting for years. This is what drives the features that we are adding. You can always go back to version 3.321a if you wish. This was a rock solid version.

We are always working on issues that are reported by customers. We have not seen any bugs yet, to be fixed under Hoster 4.004. We are still awaiting to see any problems show with this version, so we can work on it.

There are nunerous post in the forums about problems with 4.04. Also when we do have problems, are we supposed to make out a support ticket? I have always just posted my problems in the forums. Maybe this is why no bugs are being reported.