Quote:
Originally Posted by ddouglass
3.318 and 3.319 both were causing files to disappear, so MTU put out announcements and emails to not use these versions and came up with a version 3.321 to fix the problem. This was several months ago. If you go to the Support Downloads for Hoster you will still find a copy of 3.321 that you can download and install for free with your existing regcode.
Do a search in this forum there were a couple ways to try to recover your files listed in threads about this.
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Now we see the same old problem I have with MTU Hoster. Any time anyone reports a problem or makes a suggestion, the kneejerk reaction from people here seems to be to point fingers at everyone else and get defensive. If you look at the sticky thread about losing files, it reads like one big defense of MTU. It also says nothing about losing anything but KMA files, and intimates all the way through that Vista is causing it all.
I am not interested in reading through defense screeds -- I want a bug fix. I don't want ads for extra-cost things like SpinRite, and announcements how you are eligible to get a fix download if you bought on or after a certain date. And what is with a zillion sticky posts but not one on how to download the newest version?
I think the best thing for me to do is just finally give up on MTU. Every time I have a problem, it is a bad experience because everyone is so darned defensive. And because fixes are so darn hard to get, and because you have to beg for someone to allow you to install the darn thing. (Sometimes waiting a week or two for a response.)