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Old July 22nd, 2008, 08:59 AM
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Quote:
Originally Posted by Ray Owens View Post
Am I reading this correct? A reload of XP with updates and using SP2 will correct may issues with 4.01 of no lyrics and script errors ?
Reloading does FAR more than just running that code version. Reloading Windows for 20 years has been the "ultimate fix". It is even more so today.

Quote:
Originally Posted by Skybird74 View Post
If SP2 is better (than SP3) on XP, will "System Restore" work? Sure don't want to uninstall and/or start all over
I would run SP2 first. As stated in my post above, Hoster 4 does NOT require SP3. Read it again carefully and you will see some Beta Testers found improved performance on their systems. Reinstalling Windows would also likely improve performance.

Quote:
Originally Posted by laddie View Post
Please understand that just because it has ,so far, worked so far for me, does not mean that it will fix everything. Since everyones system configurations are diffferent it is really hard to say if any one thing caused my problem. I plan to be methodical try to find what caused my problems. I let you know how that works
Laddie, well said, and so very true.

Every computer is unique. Let me restate that... EVER COMPUTER IS UNIQUE. When you buy an off-the-shelf computer, it is NOT fully installed with Windows upgrades and hardware drivers. We spend typically 6 hours doing these upgrades on the Laptops we buy, upgrade and test, before we ship them. We buy the latest and greatest systems to sell. The Windows we receive is so far outdated, it is incredible.

Many problems are cured by going to your computer's manufacturer's web page, and downloading/installing their latest drivers... motherboard, graphics, card, audio card, everything. If one of your computer drivers is not up to date to run with the latest Windows, the computer won't run the latest Windows reliably. Dear gussy! That is so easy to say, but so hard to get users to understand.

Quote:
Originally Posted by ddouglass View Post
Those who are having the lyrics missing and getting the script error, the missing lyrics is because of the script error that is causing that frame to not show. What Laddie is saying as I have tried to say is every system is different. Those who are having this problem have something either missing or corrupted that is causing this. Laddie is re-installing here whole system from scratch to get this fixed. Sometimes drastic measures have to be done to recover. If it was the same with my show machine I would do exactly the same thing since I have very little loaded on that computer and it would fairly quick to do. Installing a backup or a second loaded hard drive will not acomplish this because the incorrect item would still be there.
SP3 is not necessary to run Hoster 4.01, but we did find during beta testing that it fix some minor problems, probably by installing some update that had been missed. It has always been the recommendation to keep your computers up-to-date. That means all updates.
Dale, as always, your decades of experience as a Support Expert with the Air Force is so valuable here. We just have to keep plugging the uniqueness of each system, and to get the hardware updates also. Folks only think about the Windows "CUSTOM" updates, but going to their computer Makers site and downloading the hardware drivers is just as important.

Yesterday, one of our programmers told me the "snow" in the lyrics display being reported by a few users could be caused by out-of-date graphics card hardware drivers. There is a post in this Thread stating that very problem.

We have taken the "high road" with Hoster 4 to come out with a state-of-the-art product when we released. Since our lyrics display was written 10 years ago, we needed to rewrite it with "modern" technology. We didn't expect WMP11 to have some of the problems we have and are seeing. I'm confident Microsoft will fix them. Vista is their current STANDARD OS, so their reputation is on the line.

As an honored Beta Tester, you and MTU did not expect as many problems to remain as we are seeing. We are watching closely to see if there is some "Windows requirement" we can remove so more folks will have less problems.
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