[Joe Nieves]

Hi Lloyd
ok I understand your frustration please try this

1) Go to Start highlight My Computer and right click go to properties and left click on that.
2) Click on system properties TAB Hardware then click the Device Manager button .
3) Click on the DVD/CD-Rom Drive Icon and then click the + sign you should see your DVD/CD Drive Click on it.
4) Under the general Tab you will see a box at the center marked Device status It should read This device working properly.
5) If it is (working properly) then go to the bottom box marked Device Usage.
6) Click on box arrow highlight Use This device (enable) left click.
7) Click OK button at the bottom then close out all windows
8) You may need to reboot for change to take effect.
9) If you see error massage 19, 31, 32 or 41 then you need to follow my last post to fix your CD/DVD problem.
10) No CD Drive Icon in My Computer and error message in Device manager indicates you have a problem with your registry that can't be fixed any other way.
11) Use Method Two on my previous post.

Good Luck Joe....