[ddouglass]

Originally Posted by LNevada

On 4/21/08 I order upgrades for Hoster3321 & Micro studies4006. I down loaded both programs that night. I installed MS4006 and used new Reg. # and every thing was fine. But when I tried to install Hoster3321, the Reg.# was not there. It just had the word (upgade) in it's place and system will not take it. On 4/22/08 I posted problem to support and got a (ticket#) on 4/25/08. At this time I am still waiting for my new Reg.# for Hoster3321 that payed for on 4/21/08.

Microstudio and Hoster do not use the same reg #. As Jim said log in to your account and view the order for the updates. You should have a reg # for each listed there.