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I tried using two 1/8" to RCA cables from the sound card to the mixer. Only one channel works. Tried swapping cables, same results. Also tried all the jacks - only one gives me sound.
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Without physicly seeing your setup it's kind of hard to diagnose this but after looking at some pictures on line (assuming I'm looking at the right one) I would guess that you are using 2 mono cables on 2 separate jacks which may be incorrect. The one channel that is working is probably stereo so you would need an 1/8'' Stereo X 2 RCA adaptor to split the L/R channels.
Just a guess based on not much information.
Sam