I found this on another forum for a program people were having the same problem.
Quote:
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Originally Posted by another forum
One of the first hits I got on Google when I did a search for the error message was somebody who was having trouble installing Google Earth. He said:
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As it turned out, the Google Earth install program was attempting to add a shortcut to the following folder:
C:\Documents and Settings\All Users\Desktop
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I made a mental note of it but it seemed unlikely that I'd be having the exact same problem. Later, I ran Filemon while the installation program hit its error. While reviewing the log, I noticed:
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9302 8:00:07 PM set4D.tmp:3468 QUERY INFORMATION C:\Documents and Settings\All Users\Desktop NOT FOUND Attributes: Error
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I went to C:\Documents and Settings\All Users and sure enough, there was no folder called Desktop. So, with no confidence whatsoever that it would solve my problem, I created one.
I ran the installation again and VOILA! It worked! I can't believe the whole installation program shuts down just because it can't find that silly folder.
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The short answer (hopefully) is to check C:\Documents and Settings\All Users and see if you have a folder called Desktop and create if not. If this isn't it there may be other possible solutions if you Yahoo the message (leave out "Hoster").
As to the other question: 3.317 and beyond requires being online to upgrade or install.
Hope this helps