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Old March 16th, 2008, 05:17 PM
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Join Date: Oct 2000
Location: Raleigh, NC, USA
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Quote:
Originally Posted by teddyt View Post
Someone wrote in and said they bought a cd/dvd drive from MTU and this solved all there problems with songs dropping out when importing other singers songs. I just recently bought a new drive. It's Lite On ATAPI DVD A DH20A4P 9P54. What's different about MTU's drive that made all the problems go away. If someone could clear that up for me then I may purchase on from MTU.
Teddy, to try to do an engineering analysis of every drive out there, or even yours and ours, is... impossible. The manufacturers no longer give specs like they used to.

Simply put, its a different drive.

We don't make money on our drives even though we do have a markup. The testing, rejects, return documents, return freight, accounting, etc. eats up our markup and then some. We sell them only because we KNOW they will work.

We have done everything, let me say again... EVERYTHING... we can to make Microstudio and Hoster work with as many drives as possible. Hoster works with your drive, but your drive WON'T WORK for the demanding situation of playing a song and importing a Singer's disc track. Our software is working with your drive as best as can be expected.

You were one of 4 persons who identified yourselves as dropping audio playing while importing. Here are the current results:

1. Scott replaced his CD/DVD drive with an MTU drive and is working
2. Kedmison reported he found a technical fix that worked for him.
3. Delores reported that Kedmison's fix worked for her too.
4. You're the only one we're still trying to get working Did you try kedmison's fix? If so, then return your drive and buy an MTU one.

I'll guarantee our drive will solve your problem or we'll refund your money.

We have tens of thousands of Hoster users. I'm surprised (and happy) ONLY 4 reported this problem!!!
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