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Old March 12th, 2008, 08:06 AM
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Quote:
Originally Posted by Karen K View Post
I simply cannot believe this is happening to me. I have AGAIN completed reloading my CDGs (the 5000 or so songs that took a hike into cyberspace a couple of weeks ago). I am now going through and randomly querying for a song to bring it up. First song I query, ERROR! No SONG! So, I load the disc, it says all songs are imported.

I guess what I NOW have to do is go through every single disc, try and play every song, and make sure they are REALLY AND TRULY imported.
Karen, your core problem is the software you used from the Paratologic site (which is a "link farm" site, not selling their own products... very dangerous to use anything from these sites). Who knows what the Paratologic software did to your NTSF. It clearly has placed entries there that "indicate" a KMA file is present when it's not. I suggest the following:

First, make a backup of the songs you have at this time. This backup may contain problems, but make it anyway. After the steps below, you will probably make another backup, overwriting this one.

Second, run Windows CheckDisk (click Start > Run > "chkdsk" and press Enter). This will help clean up your damaged file system. It will help, not hurt.

Third, run Windows Defragger (click Start > Run > "defrag" and press Enter). This will get your files back in consecutive order on the hard drive so they are not fragmented all over the disc.

At this point, you SHOULD only see KMA files that are really there. If this doesn't work, see my final instructions at the bottom.

Forth, download Hoster 3.321 from this link and install 3.321:

1. Run the Hoster 3.321 installation setup program to install 3.321, and then run Hoster.

2. Click the Tools menu > Build Songs Database command.

3. In the list window in the BSD dialog, make sure you add all the folders where your KMA files are, and remove any folders in the list that don't contain KMAs any longer.

4. Click the Build Songs Database button at the bottom.

5. Once the progress bar goes away, your Songs Database is rebuilt.

I believe that KMA files that truly are not there will not be added. This operation should only index those that are present in the Vista NTFS index. If you did the First, Second and Third steps above, you should have a valid NTSF for Vista.

FINAL ADVICE: If you still find bad KMA files, you need to re-install your Vista. Now, you have a decision to make. VISTA is the cause of all your problems. Yes, Hoster was involved too, but we are confident the root problem of files disappearing has been caused by Vista.

HP/Compact Inc. now is recommending their Vista users "downgrade" to XP, and they will provide the XP discs for free. They are saying Vista won't be ready for public use for 2 more years. That says a whole lot right there. Why would a MAJOR Microsoft OEM abandon Vista? Because HP's reputation is being damaged by Vista.

MTU is in the same boat. Vista is damaing our customers, and thus our reputation.

If you decide you want to convert to digital Karaoke like tens of thousands of Hoster customers have since 2001, then you need a computer designed to do that. MTU STRONGLY RECOMMENDS NOT USING VISTA. After the problems you and others have encountered, we will make that VERY CLEAR on our web site.

If you have to reinstall Vista, DON'T. Contact who you bought the computer from, and work with them to get XP (home is fine).

If you decide to abandon digital karaoke and stay with your discs, I will truly be sorry to see you make that decision because you bought a Vista computer.

I can assure you, MTU has been through the worst period of our 31 years in business. We have put all our developments on hold, to study, diagnose and find the cause why files were being lost. Every fact points to Vista. NO EXCEPTIONS. We have successfully programmed applications in Windows since 1989, that's 19 years now. Read these Testimonials and you'll understand what we have done in the past based on Windows (3.1, 98 and 2000 in these Testimonials), and now see Microsoft throwing the world into chaos.

Karen, what you have experienced has broken my heart and spirit, even affected my health. I now KNOW we must discourage customers from using Vista. Earlier this week I DEMANDED we literally prevent Hoster 3.321 from being installed on Vista. It would only take 10 minutes to do it. However, we kept digging for what might make Vista work.

In 3.316, we started supporting Vista. However, we REQUIRED you disable the User Access Control (UAC) bit, which disables all of Vista's stupid "super protection" it forces on you, even moving your files without telling you!

Users who disabled UAC and LEFT IT DISABLED, had no problems. However, Microsoft is unhappy about this. So, we tried to please Microsoft. WRONG THINKING!!!

All the changes in Hoster we have made over the past 3 months are valid. Each one fixes a different Vista created problem.

We kept searching for a FINAL answer. This week, we found a "secret" in Vista. It allows an application like Hoster to run with Administrative privileges as if the UAC were disabled, but it leaves UAC enabled for the rest of the computer. Further, we can set this status when you install 3.321, so you don't have to do anything. PERFECT! Our Beta Testers report this morning that it is working exactly as expected. One even installed 3.321 at 6:30 for his show at 7:30 last night. It performed perfectly.

I truly believe that 3.321 will run on Vista as reliably prior versions have since 2001 on XP/2000.

Now, please follow my instructions above to clean up your system.
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