Quote:
Originally Posted by Karen K
Just hooked back up to Paretologic and am recovering again. Will look to see if the files actually have content (see above) and go from there. Will make a new backup on my "book" and hope for the best.
I'm scared to put a backup copy of the newly released Hoster on my laptop but don't know how to find out if I can install an older, more reliable version - that way I can at least do shows with the stuff I've already done. Anybody know how I can request an older version?
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Karen, we researched your choice of "Paretologic". It is a SERVICE performed over the Internet. It does not download a program on your computer that you run locally.
There is a FATAL FLAW in this type of service for restoring files. If anything goes wrong over the Internet connection, or data is corrupted in either direction, you can have unknown failures.
I personally called you - very rarely done - to personally hear what was really happening. After hearing your facts, and you were much more technically astute that I expected to find, I did several hours of research. I came up with SpinRite from GRC.com. I am confident that if you had used this product, which you buy, download and run locally, your bad sectors on your hard drive would have been read, correctly rebuilt, moved to a known good sector, and the bad sector logged out of use.
As it is,
Paretologic only restores the NTSF table entries that were damaged. It makes it APPEAR the files are there, but in reality only the pointers were restored; not the actual files.
If you had followed my instructions, I am sure you would have MORE files restored than now. Furthermore, SpinRite has a "drive health" detection and display of how good or bad off your drive is. With this, you would KNOW whether it is the drive.
Our Beta Testers are testing Hoster 3.320 Beta 2 right now. We have worked for 2 days trying to find HOW Hoster could have caused any way to KMA files to be deleted from your HDD. There is nothing we are doing that can cause this.
In my 40 years in business, starting with microcomputers in 1972, my engineering teams have created around 140 products that came to market. I can tell you without any reservation that NEVER ONCE has a customer lost files becuase of our products. NEVER. In fact, our Digital Audio Workstation was so reliable that users in South America, where power black-outs happen daily on a rotation basis, loved Microeditor because even if they were deep into a job when the power went, they never even lost a single edit, much less a file. We have used the same technology in Hoster to insure your open Playlist is absolutely safe, even if power drops, or the computer crashes. Reboot, run Hoster, your playlist automatically reopens and you are right where you were seconds earlier.
We expect to release 3.320 today or tomorrow. We're waiting for our Beta Testers around the world to give us their feedback. Our own internal testing has proven it to work as we engineered it to.